FAQ

Questions & Answers

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Luxury Villas

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Luxury Apartments

FAQs

Reservations

01. How can I book an apartment in Kotor?

You can easily book an apartment through our website. Select your dates of stay, choose the desired apartment, and follow the booking steps. If you have any additional questions or need assistance with the booking process, feel free to contact us.

02. What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express) and bank transfers. During the booking process, you will receive detailed information about the available payment methods.

03. How far in advance should I book an apartment?

We recommend booking an apartment as early as possible to secure availability. It is common to book 2-3 months in advance, especially during the peak season when demand is higher.

04. How can I cancel or modify a reservation?

If you wish to cancel or modify your reservation, please contact us by email or phone no later than 14 days prior to your scheduled arrival. Please note that depending on the cancellation policy, there may be a fee if you cancel within a certain time frame. We kindly ask you to inform us in advance to avoid any inconvenience. Thank you for your understanding, and we are here to assist you with any further inquiries or changes.

FAQs

Learn something about our services and more

01. Are there any additional costs apart from the apartment price?

The apartment price includes basic accommodation costs, but there may be additional charges such as tourist taxes, cleaning fees, or extra amenities like parking or laundry services. Details about any additional costs will be clearly stated during the booking process.

02. What are the check-in and check-out times?

The standard check-in time is usually in the afternoon, typically between 2:00 PM and 4:00 PM. The check-out time is usually in the morning, between 10:00 AM and 12:00 PM. However, these times can vary depending on availability and arrangement with our staff.

03. Is smoking allowed in the apartments?

Our apartments are non-smoking, and we kindly ask guests to adhere to this policy. If you wish to smoke, please do so in outdoor areas or designated smoking areas that may be available.

04. Are pets allowed in the apartments?

Pets are not allowed in our apartments unless otherwise arranged. If you have specific pet-related requirements, please contact us, and we will consider the possibilities.